At Rock River Community Clinic (RRCC), our mission is to deliver quality, comprehensive health care to all members of our community. We envision a thriving, healthy community where every individual has the opportunity to flourish. Guided by our core values of respect, resourcefulness, collaboration, and care, we are committed to fostering an environment of inclusiveness and trust. We work as a dedicated care team and a trusted community partner, always prioritizing patient-centered, empathetic care while celebrating the rich cultural diversity of those we serve.
Our Mission:
To provide quality, comprehensive health care to all.
Our Vision:
A healthy community where all people thrive.
We are doers
We show up, together
We give hope
We remain light
Our Values:
Our values are reflected in the way we care for people—our patients, our teammates, and our community. We are doers who step forward with purpose, embrace challenges with creativity, and work each day to make a meaningful difference. We show up together by building trusted relationships, welcoming every voice, and supporting one another with accountability, empathy, and collaboration. Above all, we remain light and give hope, choosing optimism, kindness, and curiosity even in difficult moments so that every person who walks through our doors feels seen, supported, and empowered.
What is a Federally Qualified Health Center (FQHC)?
A Federally Qualified Health Center (FQHC) is a safety net provider that primarily provides services typically furnished in an outpatient clinic. FQHCs include community health centers, migrant health centers, health care for the homeless health centers, public housing primary care centers, and health center program “lookalikes.” Community Health Centers are a nonprofit that provide affordable health services to underserved and at-risk populations.
Community Health Center (CHC) Requirements
HRSA’s Bureau of Primary Healthcare, the federal agency that provides oversight to the Health Center Program, has outlined 19 program requirements that CHCs must meet to be eligible for federal grant funding. These requirements define CHC services, the targeted needs of the patient population, management and finance, and governance.
The core requirements mandate that CHCs must:
- Offer services to all persons regardless of ability to pay.
- Establish a sliding fee discount program.
- Be a nonprofit or public organization.
- Be community-based, with the majority of their governing board of directors composed of their patients.
- Serve a medically underserved area or population.
- Provide quality comprehensive primary care services for patients of all age groups—including medical, oral, mental and behavioral health, and substance abuse and pharmacy services—regardless of insurance status, with fees adjusted based on ability to pay.
- Provide enabling or supportive services that support access and engagement in health, such as patient and community health education, transportation, outreach, translation, eligibility assistance, and case management.
- Have an ongoing quality assurance program.
